Our receptionists focus on providing compassionate and efficient service for you and your pet, as well as maintaining medical records. They act as a link between you and your veterinarian, communicating questions and concerns, and scheduling appointments for your pets with doctors or technicians. They are also happy to provide information about flea, tick, and heartworm prevention.
Mackenzie moved to Asheville from Miami, FL in 2009 to be closer to family. She has worked with animals off and on for the last 14 years, including at an exotic outpost, city zoo, and animal rescue. She lives with her daughter, her boyfriend, and 4 dogs of their own; Carl, Pickles, Baxter, and Sharky. Her love for animals makes working at Charlotte Street Animal Hospital a rewarding opportunity for her.